Average time: 12 hours learning time to complete, spread over a period of 1 month.

Fee: £50 PER PERSON

This Distance Learning course provides candidates with information about communication skills. As well as explaining about attitudes and feelings when communicating, listening skills and forms of non-verbal communication. The course also aims to help candidates develop an understanding of specific communication problems that may also be encountered.

• What is communication
• Mixed messages
• Specific communication problems
• Impairments with language / speaking
• Dysarthia
• Aphasia
• Verbal Apraxia (or Dyspraxia)
• Confabulation
• Improving communication with someone who has difficulties with language
• Hearing and visual impairments
• Short attention spans
• Stress free and effective communication
• Engage in conversation
• Culture
• Stereotyping people
• Labelling
• Communicating effectively
• Encouraging communication
• Listening skills
• Physical contact and touch
• Communication barriers
• Record keeping
• Aggressive behaviour
• Assertive behaviour
• I’ messages or statements
• Forms of non-verbal communication
• Attitudes and feelings
• Miscommunication

• Patronise or ‘babify’